By 武井 則夫

事業を永く繁栄させるためには、お客様や社会から必要とされる価値を提供すること。これこそが必須の条件。それも、他の会社とは異なる価値を提供し続けることが、選ばれ続けるための根本です。自社が提供できて、他社が提供できなくて、お客様や社会から必要とされること。お客様が選びたくなる、周りの人々が応援したくなる特徴です。お客様から見たら「魅力」と言われるものでもあります。本書では、こうした煌めく「特徴的価値」を見いだし提供することで成長を続ける企業10社の実践事例を紹介。本編著者が代表理事をつとめる企業価値協会で、認定表彰(年2回実施)された珠玉の実践ばかりを集めました。他が真似のできない自社の「特徴的価値」を見いだし、磨きをかけ、きびしい競争に打ち勝つ経営戦略とは……。さまざまな示唆に富む書。ビジネスパーソンにぜひ読んでいただきたい1冊です。

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